---
title: "Privacy Policy — Joey Supplies Pty Ltd"
url: https://joeysupplies.com.au/privacy
description: "How Joey Supplies Pty Ltd collects, uses and protects personal information under the Australian Privacy Principles."
lang: en-AU
---

# PRIVACY POLICY

Effective Date: 21 October 2026

JOEY SUPPLIES PTY LTD

ABN 60 699 458 207 · ACN 699 458 207

## 1. Who we are

Joey Supplies Pty Ltd (ABN 60 699 458 207, ACN 699 458 207) supplies portable fuel pods and accessories. This policy explains how we handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

## 2. What we collect

We collect information you give us when you place an order, make an enquiry or request support. This may include your name, email address, phone number, delivery address and postcode, order details and enquiry content. We may also collect basic website usage data, such as pages visited and browser information.

Payment card details are handled by our payment providers and are not stored by us. Please provide only the personal information needed for your order or enquiry.

## 3. Why we collect it

We use personal information to fulfil orders, arrange pickup or freight, answer enquiries, provide warranty support and meet our legal obligations. We use your information for marketing emails only if you opt in. Without the information needed for an order or enquiry, we may not be able to complete it or provide the requested support.

## 4. Who we share it with

Where needed for these purposes, we share relevant information with payment providers, our e-commerce platform and website hosting providers, freight carriers and professional advisers. We may also disclose information as required by law.

Some providers may store or process information outside Australia. When using these providers, we take reasonable steps to handle overseas disclosures in accordance with applicable Australian Privacy Principles.

## 5. Cookies and similar technologies

Our website uses cookies and similar technologies for things like keeping items in your cart and supporting website operation. You can control or delete cookies through your browser settings. Blocking them may affect some website functions.

## 6. Marketing emails and unsubscribing

We send marketing emails only if you opt in. You can unsubscribe using the link in a marketing email or by contacting us. Unsubscribing from marketing does not stop necessary messages about your orders, freight or support requests.

## 7. Security and retention

We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure. Access is limited to people and providers who need it for the purposes described in this policy. No online transmission or storage method can be guaranteed completely secure.

We retain personal information while it is needed for these purposes or to meet legal obligations. When it is no longer needed and we are not required to keep it, we take reasonable steps to destroy or de-identify it.

## 8. Access and correction requests

You can ask to access the personal information we hold about you or request a correction by contacting us. We may need to verify your identity before responding. We will respond within a reasonable time. If we cannot provide access or make a correction, we will explain why and how you can complain, where required by law.

## 9. Complaints

If you are concerned about how we have handled your personal information, contact us first with the details of your complaint. We will review it and respond within a reasonable time. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner at https://www.oaic.gov.au/.

## 10. Changes to this policy

We may update this policy to reflect changes in our practices or legal requirements. The current version will be available on this page with its effective date.

## 11. Contact

For privacy questions, access or correction requests, or complaints, contact Joey Supplies Pty Ltd (ABN 60 699 458 207, ACN 699 458 207) at info@joeysupplies.com.au or 0468 462 047 (+61468462047).